A municipal transit department broadcasts several public announcements to commuters throughout the day. Match each excerpt from the announcements with the primary tone or intent conveyed by the speaker.
- We sincerely apologize for the unexpected delay on Line 3 and deeply appreciate your continued patience while our technical crew resolves the track issue.Apologetic and conciliatory intent
- Passengers must remain behind the yellow line at all times, as approaching the platform edge while trains are in motion is strictly prohibited.Authoritative and cautionary safety warning
- Join us this weekend as we celebrate the launch of our new eco-friendly electric bus fleet with free refreshments and family activities!Enthusiastic and celebratory invitation
- Please be advised that standard weekend schedule modifications will take effect starting next Monday, and printed timetables are available at all customer service kiosks.Informative and neutral administrative notification
Answer
Match the apology statement with the apologetic and conciliatory intent; match the mandatory track safety statement with the authoritative and cautionary safety warning; match the launch event statement with the enthusiastic and celebratory invitation; and match the timetable update statement with the informative and neutral administrative notification.
Each announcement excerpt relies on specific vocabulary and sentence structures that distinctly signal tone and intent: conciliatory phrasing expresses apologies, direct imperatives establish mandatory safety warnings, festive vocabulary invites participation, and declarative factual statements provide neutral updates.
Step-by-Step Solution
Key Concept
Identifying Tone, Attitude, and Intent in Spoken Public Announcements
Estimated Time:1m 0s