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Difficulty: MediumShared Responsibility Model

A company is migrating its customer service application from Azure App Service (PaaS) to Dynamics 365 (SaaS). Which of the following responsibilities will remain the sole responsibility of the customer after the migration is complete? (Select two.)

  1. Configuring user accounts and access permissionsAnswer
  2. Classifying and protecting intellectual property and customer dataAnswer
  3. C
    Maintaining and updating the core application software code
  4. D
    Patching the hosting operating system

Answer

Configuring user accounts and access permissions, and classifying and protecting intellectual property and customer data
In the Azure Shared Responsibility Model, the customer is always responsible for information and data, as well as accounts and identities, regardless of the cloud service model (IaaS, PaaS, or SaaS). Therefore, configuring user accounts and access permissions, along with classifying and protecting customer data, remain the sole responsibility of the customer after migrating to a SaaS model.

Step-by-Step Solution

1
Analyze the starting model (PaaS) and the target model (SaaS) under the Shared Responsibility Model.
Identify that the customer is moving from a Platform as a Service model to a Software as a Service model.
This establishes the transition boundary where certain responsibilities (like application maintenance) shift from the customer to Microsoft.
2
Determine which responsibilities are always retained by the customer regardless of the cloud model.
Information and data, and accounts and identities, always remain the customer's responsibility in IaaS, PaaS, and SaaS.
This identifies the correct options indicating that managing user accounts/access and protecting data remain customer responsibilities.

Key Concept

Under the Azure Shared Responsibility Model, the customer always retains responsibility for data governance, endpoints, and identity/account management, regardless of whether the deployment is IaaS, PaaS, or SaaS.
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Topics

Shared Responsibility Model

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