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Difficulty: MediumSoftware as a Service (SaaS)

A logistics firm deploys a cloud-based fleet tracking application as a Software as a Service (SaaS) solution to monitor delivery routes in real time. Under the shared responsibility model, the logistics firm is responsible for updating the host operating system of the virtual machines running the tracking software. Is this statement true or false?

Answer: Answer

Answer

False
The correct answer is false because in the SaaS model, the cloud provider is responsible for updating and patching the host operating system of the virtual machines, while the customer is only responsible for data, endpoints, identities, and configurations.

Step-by-Step Solution

1
Identify the cloud service model being evaluated in the scenario.
The scenario describes a Software as a Service (SaaS) solution used for fleet tracking.
Understanding the cloud service type establishes the baseline distribution of responsibilities between the customer and the cloud provider.
2
Determine who is responsible for host operating system updates under the identified model.
Under the SaaS model, the cloud provider is responsible for host operating system patches and updates; the customer has no access to or responsibility for the underlying virtual machines.
This evaluates the accuracy of the statement claiming the customer (logistics firm) is responsible for OS updates.

Key Concept

In a Software as a Service (SaaS) model, the cloud provider manages all layers of the infrastructure, virtualization, operating systems, and application software. The customer's responsibility is limited to data management, endpoints, identities, and access controls.
Estimated Time:45s
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Topics

Software as a Service (SaaS)

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