Question

Difficulty: MediumSoftware as a Service (SaaS)

A manufacturing corporation implements a cloud-based Enterprise Resource Planning (ERP) system under a Software as a Service (SaaS) model. Under the shared responsibility model, the manufacturing corporation is responsible for patching the underlying operating systems and configuring network firewalls for the ERP application.

Answer: Answer

Answer

False
The statement is false because in a Software as a Service (SaaS) model, the cloud provider is responsible for managing and maintaining the physical infrastructure, operating systems, and network configurations. The customer is only responsible for managing their data, accessing devices, and user accounts.

Step-by-Step Solution

1
Identify the cloud service model specified in the scenario.
The scenario specifies a Software as a Service (SaaS) deployment.
The system is described as a cloud-based ERP platform delivered as a SaaS model.
2
Determine the customer responsibilities under the shared responsibility model for SaaS.
The customer is responsible for information and data, devices (mobile and PCs), and accounts/identities.
In a SaaS model, the cloud provider manages all layers of the technology stack except for customer-owned data, identities, and client endpoints.
3
Evaluate if patching the operating system and configuring network firewalls are customer responsibilities in SaaS.
Patching operating systems and configuring network firewalls are provider responsibilities.
These tasks belong to the infrastructure, platform, and application management layers, which are fully managed by the SaaS provider, making the statement false.

Key Concept

Shared Responsibility Model for Software as a Service (SaaS)
Rate this question