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Difficulty: MediumSoftware as a Service (SaaS)

A financial planning firm adopts a cloud-based video conferencing and collaboration platform under a Software as a Service (SaaS) model. Under the shared responsibility model, the cloud provider is responsible for managing user accounts and access permissions for the firm's employees. Is this statement true or false?

Answer: Answer

Answer

False
Under the cloud shared responsibility model, the customer always retains responsibility for accounts, identities, and access management, regardless of whether the service is deployed as IaaS, PaaS, or SaaS.

Step-by-Step Solution

1
Analyze the cloud service model referenced in the scenario.
The scenario describes a Software as a Service (SaaS) model for a video conferencing and collaboration platform.
Identifying the cloud model (SaaS) determines the division of duties under the shared responsibility model.
2
Evaluate the responsibility of managing user accounts and access permissions.
Under the shared responsibility model, the customer is always responsible for information, data, devices, and accounts/identities across all cloud models (IaaS, PaaS, and SaaS).
The cloud provider manages the application and physical infrastructure in SaaS, but access control configuration remains the customer's duty.

Key Concept

SaaS Shared Responsibility Model
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Topics

Software as a Service (SaaS)

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