Question

Difficulty: MediumSoftware as a Service (SaaS)

A translation agency subscribes to a cloud-based translation management system. Translators access the system via web browsers, and the service provider handles all hardware provisioning, middleware, and application updates.

Which two tasks are responsibilities of the customer in this Software as a Service (SaaS) deployment?

  1. Setting up authentication credentials and data access levels for individual translatorsAnswer
  2. Governing the confidentiality and lifecycle of the translation memory files uploaded to the platformAnswer
  3. C
    Applying operating system patches and security updates to the virtual machines hosting the service
  4. D
    Modifying the application's source code to fix functional bugs

Answer

The customer is responsible for setting up authentication credentials and data access levels for individual translators, as well as governing the confidentiality and lifecycle of the translation memory files uploaded to the platform.
In a Software as a Service (SaaS) deployment, the customer is responsible for managing accounts, identities, and data. Therefore, setting up authentication credentials and data access levels for individual translators is correct because it falls under identity and access management. Similarly, governing the confidentiality and lifecycle of the translation memory files uploaded to the platform is correct because the customer retains complete ownership and responsibility for their data.

Step-by-Step Solution

1
Analyze the cloud service model described in the scenario.
The scenario describes a Software as a Service (SaaS) model where the application (translation management system) is fully hosted and managed by the provider.
Identifying the service model determines the shared responsibility boundary between the customer and the provider.
2
Determine customer responsibilities in a SaaS model.
Under SaaS, the customer is responsible for information and data, devices (mobile and PC), and accounts and identities (access management).
This helps select the correct options related to data governance and user access management.
3
Identify provider responsibilities to eliminate distractors.
The cloud provider manages the physical hosts, network, datacenter, operating system, middleware, and application runtime.
Tasks such as OS patching and software code modifications are handled by the provider and can be eliminated.

Key Concept

Under the Software as a Service (SaaS) model, the cloud provider manages the entire technology stack (hardware, operating system, middleware, and application), while the customer remains responsible for managing their own data, endpoints, and user identities/access permissions.
Estimated Time:1m 30s
Rate this question