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Difficulty: MediumSoftware as a Service (SaaS)

An organization implements a cloud-based Human Resources (HR) portal to track employee performance, benefits, and payroll. The HR staff accesses the portal daily via web browsers. Under the cloud shared responsibility model, which of the following tasks is the responsibility of the organization?

  1. Configuring user access permissions and managing employee identity registries.Answer
  2. B
    Applying security patches to the operating systems of the virtual machines hosting the portal.
  3. C
    Managing the database middleware and application runtime environment.
  4. D
    Paying upfront capital expenditures (CapEx) for the physical server infrastructure.

Answer

Configuring user access permissions and managing employee identity registries.
In a Software as a Service (SaaS) model, the cloud provider manages the physical infrastructure, operating systems, database middleware, and the application itself. However, the customer is always responsible for configuring user access permissions and managing employee identity registries to ensure only authorized users access the system.

Step-by-Step Solution

1
Identify the cloud service model described in the scenario.
The HR portal is a web-based, fully managed application, which represents a Software as a Service (SaaS) model.
Determining the service model is essential to applying the correct shared responsibility boundaries.
2
Evaluate the customer's responsibility boundaries in a SaaS model.
Under a SaaS model, the cloud provider manages physical hosts, network, datacenter, OS, middleware, and application runtime. The customer retains responsibility for data, endpoints, and identity/access management.
To separate tasks managed by the provider from those managed by the customer.
3
Match the options to find the customer's duty.
Configuring user access permissions maps directly to identity/access management, which is a customer responsibility.
To select the correct choice.

Key Concept

Software as a Service (SaaS)
Estimated Time:1m 0s
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Topics

Software as a Service (SaaS)

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