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Difficulty: HardSoftware as a Service (SaaS)

A logistics company integrates its on-premises directory service with a cloud-based fleet management Software as a Service (SaaS) application to facilitate single sign-on (SSO). Under the shared responsibility model, because user accounts are synchronized from the company's on-premises environment, the company is responsible for managing the identities and their access permissions, whereas the SaaS provider is responsible for securing the application code and the underlying host operating system.

Is this statement true or false?

Answer: Answer

Answer

True
The statement is correct because under the Software as a Service (SaaS) model, the cloud provider manages the physical hosts, networks, operating systems, and application layers, while the customer maintains responsibility for data classification, endpoints, and identity/access management.

Step-by-Step Solution

1
Analyze the cloud deployment model described in the scenario.
The scenario describes a Software as a Service (SaaS) model where a fleet management application is consumed.
Identifying the service model determines the division of responsibilities between the customer and the provider.
2
Evaluate the customer's responsibility regarding accounts and identities in a SaaS model.
In a SaaS model, the customer is always responsible for managing user accounts, identities, and their access permissions (such as assigning roles or configuring SSO policies).
Accounts and identities are client-side assets that the customer must secure and control regardless of directory synchronization.
3
Evaluate the provider's responsibility regarding the application and infrastructure in a SaaS model.
The SaaS provider is responsible for managing the application code, the underlying database, host operating systems, and physical infrastructure security.
In SaaS, the host operating system and application execution environment are fully abstracted away from the customer.
4
Determine the validity of the overall statement.
Since both parts of the statement correctly align responsibilities under the SaaS model, the statement is true.
The statement correctly assigns identity/access management to the customer and application/OS management to the provider.

Key Concept

SaaS Shared Responsibility Model
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Topics

Software as a Service (SaaS)

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