Question

Difficulty: HardInterface and Cable Troubleshooting Issues

A network technician connects SwitchA and SwitchB using interface GigabitEthernet1/0/1 on both devices. Auto-MDIX has been manually disabled on both switch ports. The technician executes `show interfaces gigabitethernet 1/0/1` on SwitchA and observes the following CLI output:

SwitchA# show interfaces gigabitethernet 1/0/1
GigabitEthernet1/0/1 is down, line protocol is down
Hardware is Gigabit Ethernet, address is 0007.7d0e.a101 (bia 0007.7d0e.a101)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto-speed

Which underlying physical layer issue is causing the interface status and line protocol to both remain in the down state?

  1. A straight-through Ethernet cable is connected between similar switch interfaces while Auto-MDIX is disabled.Answer
  2. B
    A native VLAN mismatch exists between SwitchA and SwitchB, preventing physical layer link negotiation.
  3. C
    CDP neighbor TLV parsing errors on the remote port are keeping the local interface in a down state.
  4. D
    PortFast is enabled on the interconnect trunk port, suppressing link pulse detection between the switches.

Answer

A straight-through Ethernet cable is connected between similar switch interfaces while Auto-MDIX is disabled.
When connecting two switches directly (like devices operating MDI-X to MDI-X), a crossover cable is required to connect transmit pins to receive pins. When Auto-MDIX is disabled, using a straight-through cable prevents the interfaces from detecting physical signals, keeping the status and line protocol down.

Step-by-Step Solution

1
Analyze the CLI output line status and line protocol.
Both interface status and line protocol report 'down', indicating a Layer 1 physical signal loss or cable issue.
When line status is down, the interface fails to detect electrical or optical carrier signals from the remote end.
2
Evaluate the cabling requirements for like-device connections without Auto-MDIX.
Switch-to-switch connections use MDI-X pinouts on both ends; without Auto-MDIX, a crossover cable is required.
A straight-through cable connects TX pins on SwitchA to TX pins on SwitchB and RX pins to RX pins, preventing physical carrier detection.

Key Concept

Physical interface troubleshooting and Auto-MDIX dependency on crossover vs straight-through cabling.
Estimated Time:1m 30s
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