When dealing with an aggressive motorist attempting to provoke a dispute, establishing direct eye contact and using vehicle horns or lights to signal disapproval is the recommended method to de-escalate the situation.
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Answer
False
The statement is false. Commercial drivers must prioritize conflict de-escalation. When confronted by an aggressive driver, the safe response is to avoid eye contact, ignore hostile behavior, refrain from using horns or headlights to challenge them, slow down to open up space, and allow them to pass safely.
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Key Concept
De-escalation techniques when encountering aggressive drivers
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