During a routine physical inspection of a desktop computer that has been experiencing unexpected shutdowns, a technician notices that several cylindrical components on the circuit board near the CPU socket have raised, bulging tops and dried brownish residue. Which component needs to be replaced to resolve this issue?
- The motherboardAnswer
- BThe SO-DIMM laptop memory modules
- CThe operating system bootloader configuration
- DThe dual-channel RAM slot routing configuration
Answer
The motherboard must be replaced due to physical failure of distended capacitors.
Bulging tops and dried fluid leakage on motherboard capacitors (distended capacitors) indicate severe physical hardware failure. Damaged capacitors cannot properly filter voltage, causing unexpected reboots and system failure. Replacing the motherboard is the standard solution.
Step-by-Step Solution
Key Concept
Identifying physical motherboard failures caused by distended or leaking capacitors