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Difficulty: MediumTroubleshooting Windows OS Startup and Boot Errors

A Windows 10 workstation encounters a Blue Screen of Death (BSOD) during the initial startup sequence and immediately reboots before the technician can read the error code or driver details. Which of the following Startup Settings options in the Windows Recovery Environment (WinRE) should the technician select to prevent the automatic reboot and view the crash details?

  1. Disable automatic restart after failureAnswer
  2. B
    Enable Low-resolution Video
  3. C
    Run bootrec /rebuildbcd from Command Prompt
  4. D
    Execute sfc /scannow in WinRE Command Prompt

Answer

The technician should select 'Disable automatic restart after failure' from the WinRE Startup Settings menu to prevent automatic rebooting and view the BSOD stop code.
Selecting 'Disable automatic restart after failure' halts the automatic reboot cycle when Windows encounters a kernel panic or Blue Screen of Death during startup. This keeps the stop code and error text on the screen, allowing the technician to document the exact error message (such as a specific driver file or bugcheck code) for targeted troubleshooting.

Step-by-Step Solution

1
Identify the symptom: continuous rebooting caused by an unhandled system crash (BSOD) during boot.
The error details are hidden because default Windows settings trigger an immediate system restart upon encountering a kernel panic.
Capturing the specific stop code or failing driver name is essential for effective troubleshooting.
2
Navigate to WinRE > Troubleshoot > Advanced options > Startup Settings and restart.
The Advanced Boot Options / Startup Settings menu displays numbered choices.
Startup Settings allows modifying startup parameters for the upcoming boot instance.
3
Select 'Disable automatic restart after failure'.
The system attempts to boot and halts on the BSOD screen when the error occurs, displaying the exact stop code and driver information.
This setting overrides the default crash recovery behavior, keeping the BSOD on screen for diagnostic examination.

Key Concept

Disabling automatic restart after failure allows technicians to halt automatic crash loops and capture BSOD error codes during boot.
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Topics

Troubleshooting Windows OS Startup and Boot Errors

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