A technician is assembling a desktop workstation. Upon pressing the power button, the chassis fans spin and internal status LEDs illuminate continuously, but the system fails to perform a Power-On Self-Test (POST), displays no video output, and produces no audible beep codes. The technician confirms that the 24-pin ATX power connector is securely attached to the motherboard. Which of the following is the most likely cause of this issue?
- The 8-pin EPS12V CPU power connector is disconnected.Answer
- BThe bootloader on the main system storage drive is corrupted.
- CThe installed memory modules are configured in single-channel mode.
- DAn SO-DIMM memory module was installed instead of a standard DIMM.
Answer
The 8-pin EPS12V CPU power connector is disconnected.
The correct answer identifies that the 8-pin EPS12V auxiliary power cable is disconnected. Modern desktop processors draw dedicated power through this connector near the CPU socket. Without this connection, the CPU receives no power, keeping the system from executing POST routines or displaying video, while chassis fans and motherboard LEDs continue to operate via power from the primary 24-pin ATX connector.
Step-by-Step Solution
Key Concept
CPU Power Supply Requirements and Initial Hardware Diagnostic Indicators