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Difficulty: MediumWindows Administrative and System Management Tools

A help desk technician is configuring a workstation running Windows 11 Pro in a standalone workgroup environment. The organization requires that a critical custom background database service automatically restarts the service process upon its first and second unexpected failures, but executes a full system reboot if it encounters a third failure. Which administrative utility and configuration tab should the technician use to establish these failure responses?

  1. Services (services.msc) using the Recovery tabAnswer
  2. B
    Task Scheduler (taskschd.msc) using the Triggers tab
  3. C
    Performance Monitor (perfmon.msc) using User Defined Data Collector Sets
  4. D
    Local Security Policy (secpol.msc) using Security Options

Answer

The technician should open Services (services.msc) and configure the failure responses under the Recovery tab of the target service.
The Services snap-in (services.msc) provides detailed properties for every background service installed in Windows. Under the Recovery tab, administrators can define specific actions for the first failure, second failure, and subsequent failures. Options include 'Take No Action', 'Restart the Service', 'Run a Program', or 'Reboot the Computer'.

Step-by-Step Solution

1
Identify the administrative tool responsible for controlling system background processes and service startup/failure configurations.
Services console (services.msc) is selected.
The Service Control Manager in Windows manages background services and their lifecycle properties.
2
Open the properties of the target service and navigate to the Recovery tab.
Access configuration options for First failure, Second failure, and Subsequent failures.
The Recovery tab specifically allows custom actions for sequential service crashes.
3
Configure 'First failure' to 'Restart the Service', 'Second failure' to 'Restart the Service', and 'Subsequent failures' to 'Reboot the Computer'.
The automated crash recovery actions match the organizational requirements.
This satisfies the exact failover sequence specified in the scenario.

Key Concept

Windows Service Recovery Configuration
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Topics

Windows Administrative and System Management Tools

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