A user on a Windows 11 workstation reports that launching web browsers automatically redirects their sessions to an external ad-supported search engine. Further inspection reveals that entering standard internal and external domain names into the address bar routes requests to unauthorized third-party IP addresses. Which of the following remediation steps should the technician perform to resolve these browser security issues? (Select TWO.)
- Inspect the web browser add-on manager and disable or uninstall unrecognized extensions.Answer
- BClear the web browser temporary cache and browsing history.
- Inspect the local Windows hosts file and delete unauthorized domain-to-IP address mappings.Answer
- DRebuild the local search index using the Indexing Options Control Panel applet.
Answer
The technician should inspect the web browser add-on manager to remove unrecognized extensions, and examine the local Windows hosts file to delete unauthorized domain-to-IP mappings.
To completely remediate unwanted browser redirects and forced domain routing, a technician must remove rogue extensions within the browser add-on manager and delete unauthorized domain-to-IP mappings in the operating system's local hosts file.
Step-by-Step Solution
Key Concept
Browser Hijacking & Hosts File Redirection Remediation