Question

Difficulty: MediumWired and Wireless Network Issues

A network technician is troubleshooting intermittent connectivity and high latency reported by users in an open-plan office. The office uses a 2.4 GHz Wi-Fi deployment. A wireless spectrum analysis shows several nearby access points broadcasting on channels 2, 4, and 5. Which of the following is the MOST appropriate configuration change to resolve the wireless interference?

  1. Reconfigure the access point to transmit on channel 1, 6, or 11.Answer
  2. B
    Change the access point channel to channel 3 to sit midway between the surrounding active channels.
  3. C
    Reconfigure the local DHCP server to decrease the IP address lease duration for wireless clients.
  4. D
    Replace the access point's uplink switch with an unmanaged Layer 2 switch.

Answer

Reconfigure the access point to transmit on channel 1, 6, or 11.
In 2.4 GHz wireless networks, each channel spans 20 MHz of spectrum. To avoid adjacent-channel interference, wireless networks must use non-overlapping channels. The standard non-overlapping channels are 1, 6, and 11. Changing the channel configuration to one of these non-overlapping channels resolves signal interference caused by neighboring networks using channels 2, 4, and 5.

Step-by-Step Solution

1
Analyze the spectrum analysis data
Identified active nearby access points operating on 2.4 GHz channels 2, 4, and 5.
Channels 2, 4, and 5 overlap with adjacent channel frequencies in the 2.4 GHz spectrum band, causing radio frequency interference.
2
Identify non-overlapping channel options for 2.4 GHz Wi-Fi
The standard non-overlapping channels in North America/International 2.4 GHz spectrum are 1, 6, and 11.
Each 2.4 GHz channel occupies 20 MHz of bandwidth with 5 MHz separation between channel centers, meaning channels must be spaced at least 5 channels apart to avoid spectral overlap.
3
Select the appropriate remedial action
Switching the access point to channel 1, 6, or 11 minimizes adjacent-channel interference.
Using designated non-overlapping channels eliminates crosstalk and packet collisions caused by adjacent channel emissions.

Key Concept

2.4 GHz Wi-Fi Non-Overlapping Channels
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