Question

Difficulty: EasyResolving System File Corruption and Driver Issues

A desktop technician needs to repair suspected system file corruption on a Windows workstation where the local Windows component store itself might be damaged. What is the correct sequence of repair steps the technician should perform?

  1. 1Open Command Prompt as an administrator.
  2. 2Execute `dism /online /cleanup-image /restorehealth` to repair the Windows component store.
  3. 3Execute `sfc /scannow` to scan and replace corrupted operating system files.
  4. 4Restart the workstation to complete pending file replacements.

Answer

The technician must first open an elevated Command Prompt, execute DISM to repair the component store, run SFC to repair corrupted system files, and restart the workstation to finalize updates.
The correct repair sequence begins with launching an elevated command shell. Next, DISM is executed to fix the Windows Component Store payload. Once DISM finishes successfully, SFC is run to replace damaged OS binaries using the clean store. Finally, restarting the system applies changes to locked files.

Step-by-Step Solution

1
Launch Command Prompt with elevated privileges.
System grants administrative rights required for disk and image repairs.
Command-line repair utilities require elevated rights to access system directories.
2
Run DISM with the restore health parameter.
The Windows Component Store payload files are checked and repaired.
SFC relies on the component store as its source for clean replacement files.
3
Run SFC scannow.
Corrupted protected system files are repaired using the healthy store.
Scanning after DISM ensures SFC has valid clean files available.
4
Reboot the system.
In-use protected system files are updated during startup.
Locks on actively loaded system binaries are released during reboot.

Key Concept

Sequential repair of Windows system files using DISM prior to SFC
Estimated Time:1m 0s
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