Question

Difficulty: MediumWindows Control Panel Utilities

An IT support technician needs to perform several configuration tasks on Windows client workstations using standard Control Panel applets. Match each system configuration task on the left with its corresponding Windows Control Panel utility on the right.

  • Define location dialing rules, area codes, and tone/pulse properties for telephony servicesPhone and Modem
  • Un-hide operating system files, toggle file extension visibility, and set folder window behaviorsFile Explorer Options
  • Swap primary mouse button assignments, adjust double-click speed, and enable pointer trailsMouse
  • Install custom OpenType typefaces, preview character glyphs, and remove system font filesFonts

Answer

Telephony dialing rules match Phone and Modem; folder view and file extension settings match File Explorer Options; button configuration and pointer motion match Mouse; typeface management matches Fonts.
Each administrative task corresponds to its dedicated Windows Control Panel utility: Phone and Modem manages dialing rules and telephony properties; File Explorer Options manages hidden files and extension visibility; Mouse manages button configuration and pointer motion; Fonts manages typeface installation and removal.

Step-by-Step Solution

1
Analyze task 1: Configuring location dialing rules, area codes, and telephony settings.
Identify Phone and Modem as the specialized Control Panel utility that configures telephony dialing locations and modem rules.
Telephony rules and area code parameters are specifically configured within the Phone and Modem applet.
2
Analyze task 2: Un-hiding system files, toggling file extension visibility, and setting folder view options.
Identify File Explorer Options (formerly Folder Options) as the applet that controls file visibility and folder display settings.
File Explorer Options contains the View tab where users toggle hidden files, system files, and file extension visibility.
3
Analyze task 3: Swapping primary buttons, double-click sensitivity, and pointer trails.
Identify Mouse as the applet managing pointing device input settings and pointer options.
The Mouse utility provides tabs for button configuration, pointer speed, snap-to default button, and motion trails.
4
Analyze task 4: Installing OpenType typefaces, previewing glyphs, and removing font files.
Identify Fonts as the applet dedicated to managing font files.
The Fonts applet presents the installed font library and allows administrators to add or remove font files.

Key Concept

Windows Control Panel Utilities
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