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Question

Difficulty: MediumWindows Control Panel Utilities

A corporate user on a Windows 10 Pro workstation recently updated their domain account password. However, when accessing a legacy internal web application through a browser, the application continuously attempts to log in using an outdated saved password, causing temporary domain account lockouts. Which Control Panel applet should a technician access on the workstation to modify or remove these stored application credentials?

  1. A
    Sync Center
  2. Credential ManagerAnswer
  3. C
    User Accounts
  4. D
    Administrative Tools

Answer

Credential Manager
Credential Manager stores saved credentials for web applications (under Web Credentials) and network shares or mapped drives (under Windows Credentials). Editing or deleting the entry with the old password prevents automated lockout triggers when launching the application.

Step-by-Step Solution

1
Identify where Windows stores cached web portal and network location passwords.
Recognize that Windows uses Credential Manager to maintain saved Web Credentials and Windows Credentials.
When a domain password changes, cached web credentials stored locally can cause authentication failures if not updated.
2
Navigate to the appropriate applet in Control Panel.
Open Credential Manager and select Web Credentials.
This displays the specific saved website entry so it can be edited or removed.

Key Concept

Managing stored web and network authentication credentials using Credential Manager
Estimated Time:1m 0s
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Topics

Windows Control Panel Utilities

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