Question

Difficulty: MediumWired and Wireless Network Issues

A network technician is troubleshooting severe wireless connectivity degradation and high packet loss for users on a 2.4 GHz Wi-Fi network in a dense commercial building. A site survey reveals that nearby access points managed by adjacent tenants are currently transmitting on channels 2, 3, and 5. Which of the following configuration changes should the technician make to BEST eliminate adjacent-channel interference?

  1. Reconfigure the access points to operate exclusively on standard non-overlapping channels such as 1, 6, or 11.Answer
  2. B
    Set the wireless access points to transmit on channel 4 to balance the frequency gap between channels 3 and 5.
  3. C
    Reconfigure the local DNS server settings to automatically reassign IP address leases to connected wireless clients.
  4. D
    Deploy unmanaged Layer 2 switches at each client workstation area to split the wireless subnets.

Answer

Reconfigure the access points to operate exclusively on standard non-overlapping channels such as 1, 6, or 11.
In 2.4 GHz wireless networks, channels are 22 MHz wide but spaced only 5 MHz apart. To avoid adjacent-channel interference, wireless access points must be configured to use non-overlapping channels (channels 1, 6, or 11). Setting the access points to these standard channels prevents frequency overlap and restores network stability.

Step-by-Step Solution

1
Analyze the reported Wi-Fi interference issue
Identified adjacent-channel interference in the 2.4 GHz band caused by APs broadcasting on channels 2, 3, and 5.
Channels 2, 3, and 5 overlap with each other in the 2.4 GHz spectrum, causing signal degradation and packet collisions.
2
Select non-overlapping 2.4 GHz channels
Determined that channels 1, 6, and 11 provide the necessary channel separation.
The 2.4 GHz Wi-Fi spectrum only supports three non-overlapping 20 MHz channels (1, 6, and 11) in North America and most standard deployments.
3
Apply the configuration change to the access points
Mitigated adjacent-channel interference and restored stable wireless communication.
Operating on non-overlapping channels eliminates frequency cross-talk between nearby wireless transmitters.

Key Concept

2.4 GHz Wi-Fi Non-Overlapping Channel Selection
Estimated Time:1m 15s
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