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Difficulty: Very hardWindows Control Panel Utilities

A desktop technician is configuring a dedicated financial workstation running Windows 11 Enterprise. The workstation requires two specific adjustments: first, the technician must expose hidden system file extensions and protected operating system files to troubleshoot a localized database path; second, the technician needs to clear cached domain authentication tokens that are causing single sign-on failures for a legacy line-of-business application. Which combination of Windows Control Panel applets should the technician use to accomplish these tasks?

  1. File Explorer Options and Credential ManagerAnswer
  2. B
    System and Security and Maintenance
  3. C
    User Accounts and Administrative Tools
  4. D
    Sync Center and Indexing Options

Answer

The technician must use File Explorer Options to unhide protected operating system files and display file extensions, and Credential Manager to clear stored authentication tokens.
The option specifying File Explorer Options and Credential Manager is correct. File Explorer Options contains the View tab where users can unhide protected system files and show file extensions. Credential Manager manages saved vault credentials for applications and network shares, allowing technicians to delete cached domain authentication tokens.

Step-by-Step Solution

1
Identify the Control Panel applet required for altering file visibility and extension settings.
File Explorer Options (View tab) contains settings for 'Show hidden files, folders, and drives' and 'Hide extensions for known file types'.
This applet centrally controls how files and system items are presented in Windows Explorer.
2
Identify the Control Panel applet required for managing stored domain and web credentials.
Credential Manager allows users and technicians to view, edit, and delete stored Windows and Web Credentials.
Corrupt or outdated single sign-on tokens cached by Windows are cleared via Credential Manager.
3
Combine the identified applets to select the correct option.
File Explorer Options and Credential Manager directly fulfill both requirements.
No other Control Panel applet pair addresses both hidden file attributes and cached authentication credentials.

Key Concept

Windows Control Panel Utility Capabilities
Estimated Time:1m 30s
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Topics

Windows Control Panel Utilities

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