A field technician is servicing a high-volume enterprise laser printer when a large quantity of toner powder spills inside the internal chassis assembly. Which of the following tools should the technician use to safely cleanup the spilled toner while avoiding electrostatic discharge (ESD) damage and health hazards?
- An ESD-safe specialized toner vacuum equipped with a high-efficiency particulate air (HEPA) filterAnswer
- BA standard industrial wet/dry shop vacuum connected directly to a grounded AC wall outlet
- CHigh-pressure compressed air from an electric blower directed inside the printer cabinet
- DA standard microfiber cloth dampened with isopropyl alcohol applied while the unit is powered on
Answer
An ESD-safe specialized toner vacuum equipped with a high-efficiency particulate air (HEPA) filter
The correct option is an ESD-safe specialized toner vacuum equipped with a HEPA filter. Fine toner powder builds up static electricity when moved through standard vacuum hoses, which can discharge into printer electronics and destroy components. An ESD-safe toner vacuum uses electrically conductive materials and specialized filtration to safely contain fine dust while preventing static discharge.
Step-by-Step Solution
Key Concept
Toner Cleanup and ESD Safety Precautions