A network technician is troubleshooting performance issues with a newly installed wireless access point in a conference hall. Users connected to the 2.4 GHz band report frequent packet drops and high latency. A site survey reveals that neighboring access points in adjacent rooms are operating on channels 2, 3, and 4. Which of the following configuration changes should the technician implement to eliminate the interference?
- Reconfigure all access points on the 2.4 GHz spectrum to use channels 1, 6, and 11.Answer
- BSet the new access point to channel 5 to balance channel allocation between channels 4 and 6.
- CConfigure the local DNS server to issue static IP address leases to 2.4 GHz wireless clients.
- DRun traceroute and ping commands on client laptops without inspecting the access point link lights.
Answer
Reconfigure all access points on the 2.4 GHz spectrum to use channels 1, 6, and 11.
In 2.4 GHz Wi-Fi deployments, channels 1, 6, and 11 are the only non-overlapping channels in standard regulatory domains. Reconfiguring the access points to operate strictly on these channels eliminates adjacent-channel interference, resolving packet loss and latency.
Step-by-Step Solution
Key Concept
2.4 GHz Wi-Fi Non-Overlapping Channel Selection