A user reports that a specialized productivity application closes unexpectedly every time a specific file is opened. A technician needs to inspect system logs to find the error code and faulting module details associated with these crashes. Which Windows Administrative tool should the technician open?
- Event ViewerAnswer
- BDevice Manager
- CDisk Management
- DSystem Configuration
Answer
Event Viewer
Event Viewer maintains system logs for Windows, including Application logs where crash details, faulting module paths, and event IDs are logged whenever a program terminates unexpectedly.
Step-by-Step Solution
Key Concept
Using Event Viewer to inspect application crash logs and fault details