A technician completes a motherboard replacement on a desktop computer. Upon pressing the power button, the system power LED turns on and internal cooling fans spin continuously at high speed, but no video output is displayed and the system does not produce any POST beep codes. The internal speaker is confirmed to be properly connected. Which of the following is the most likely cause of this issue?
- The 8-pin EPS12V CPU power connector is not plugged into the motherboard.Answer
- BThe system RAM modules are populated in non-matching memory slots.
- CThe boot drive has corrupted operating system system files.
- DThe dedicated graphics card driver was disabled prior to motherboard replacement.
Answer
The 8-pin EPS12V CPU power connector is disconnected from the motherboard.
The 24-pin ATX cable supplies power to motherboard circuits, fans, and LEDs, but the CPU requires dedicated power via the 4/8-pin EPS12V connector. When the EPS12V connector is missing, the system turns on fans but cannot initialize the processor to run POST, leading to no video display and no diagnostic beeps.
Step-by-Step Solution
Key Concept
CPU Auxiliary Power Requirements during POST
Estimated Time:1m 15s