Following an improper graphics driver installation, a Windows workstation displays visual artifacts and experiences spontaneous crashes during graphics-intensive tasks. The desktop technician needs to check the operating system for unsigned drivers and revert the display adapter to its previously installed, working driver state. Which of the following actions should the technician perform? (Select TWO.)
- Run sigverif from the Command Prompt or Run dialog to check for unsigned drivers.Answer
- Open Device Manager, access the display adapter properties, and select Roll Back Driver.Answer
- COpen Event Viewer and clear the System log to reset corrupted driver configuration files.
- DOpen Programs and Features in Control Panel and choose Repair on the Windows Display Driver Framework.
Answer
The technician should run sigverif to inspect for unsigned drivers and use the Roll Back Driver option within Device Manager for the display adapter.
Executing sigverif identifies any unverified or unsigned system drivers that may be causing crashes, while using the Roll Back Driver function in Device Manager safely replaces the problematic graphics driver with the previously installed stable version.
Step-by-Step Solution
Key Concept
Driver Integrity Verification and Driver Rollback Management
Estimated Time:1m 30s