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Difficulty: MediumWindows Administrative and System Management Tools

A desktop support specialist is performing routine administration on a Windows 11 Pro workstation configured as a localized file host. The specialist needs to perform two specific administrative tasks:
1. View all active incoming SMB network connections and forcibly disconnect files currently locked open by remote workgroup users.
2. Generate and export a complete hardware environment summary that includes the exact BIOS/UEFI firmware version and system motherboard manufacturer.

Which of the following native Windows administrative tools should the specialist use to complete these tasks? (Select TWO.)

  1. Shared Folders snap-in (fsmgmt.msc)Answer
  2. System Information utility (msinfo32.exe)Answer
  3. C
    Device Manager (devmgmt.msc)
  4. D
    Resource Monitor (resmon.exe)

Answer

The Shared Folders snap-in (fsmgmt.msc) and System Information utility (msinfo32.exe) are the required management tools.
The Shared Folders snap-in (fsmgmt.msc) allows administrators to manage active remote SMB sessions, view files locked by network users, and close open files. The System Information utility (msinfo32.exe) provides a centralized overview of system hardware specifications—including BIOS/UEFI version, motherboard manufacturer, and memory layout—and supports exporting the data to a report file.

Step-by-Step Solution

1
Identify the utility for inspecting remote SMB user sessions and open files.
Determine that the Shared Folders snap-in (fsmgmt.msc) or Computer Management console contains the Sessions and Open Files nodes to view active SMB connections and forcibly disconnect locked files.
Shared Folders specifically manages local SMB shares, active sessions, and file locks.
2
Identify the utility for generating and exporting system firmware and motherboard hardware details.
Determine that System Information (msinfo32.exe) aggregates BIOS/UEFI version, baseboard manufacturer, HAL, and hardware resources into an exportable text summary.
msinfo32.exe is designed for detailed configuration auditing and reporting.

Key Concept

Windows Administrative Management Consoles and Information Utilities
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Topics

Windows Administrative and System Management Tools

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