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Difficulty: MediumWindows Control Panel Utilities

A desktop support technician is configuring a Windows workstation for an employee with visual impairments. The employee requires accessibility tools, such as the Screen Magnifier, high-contrast display themes, and Sticky Keys, to launch automatically every time they sign into the operating system. Which Control Panel applet should the technician open to configure these persistent settings?

  1. Ease of Access CenterAnswer
  2. B
    Display
  3. C
    System
  4. D
    Device Manager

Answer

The technician should open the Ease of Access Center applet in Control Panel.
The Ease of Access Center is the dedicated Control Panel applet designed to configure accessibility options, visual contrast settings, keyboard assistance features like Sticky Keys, and tools like Magnifier and Narrator.

Step-by-Step Solution

1
Identify the primary requirement in the scenario.
The user requires persistent accessibility accommodations (Magnifier, high contrast, Sticky Keys).
Accessibility features in Windows are handled by specialized assistance utilities.
2
Evaluate the relevant Windows Control Panel applet for accessibility tools.
Ease of Access Center provides options to make the computer easier to use, read, and navigate.
It acts as the single administrative hub for vision, hearing, and interaction modifications.
3
Select the correct applet and eliminate improper utilities.
Ease of Access Center is chosen over general hardware utilities like Display, System, or Device Manager.
Display handles monitor resolution, System handles OS/hardware info, and Device Manager handles driver management.

Key Concept

Windows Control Panel Ease of Access Center Utility
Estimated Time:1m 0s
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Topics

Windows Control Panel Utilities

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