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Difficulty: HardRemote Access Technologies and Tools

A helpdesk technician needs to perform remote administration on a branch office computer. The remote computer is joined to the network via an active SSL-VPN connection, and network firewall logs confirm that traffic on TCP port 3389 is successfully passing through to the target host. However, when the technician attempts to initiate a Remote Desktop (RDP) connection, the session request is refused by the remote host. Upon verifying system details, the technician notes that the target system is running Windows 11 Home Edition. Which of the following is the PRIMARY cause of the connection failure?

  1. Windows 11 Home Edition cannot act as an RDP host to accept incoming Remote Desktop connections.Answer
  2. B
    Remote Desktop protocol sessions over a VPN require SSH on TCP port 22 rather than TCP port 3389.
  3. C
    Incoming Remote Desktop connections on Windows Home Edition must be enabled through the System applet in Control Panel.
  4. D
    The incoming RDP connection request must first be authorized within the Computer Management MMC snap-in.

Answer

Windows 11 Home Edition cannot act as an RDP host to accept incoming Remote Desktop connections.
Microsoft Windows 11 Home Edition allows users to initiate outgoing Remote Desktop sessions as a client, but it lacks the built-in host capability required to receive incoming RDP connections. To host an RDP session natively, the target system must be upgraded to Windows 11 Pro, Enterprise, or Education.

Step-by-Step Solution

1
Analyze the network configuration and firewall state provided in the scenario.
Network connectivity over the VPN is established and traffic on TCP port 3389 (default RDP port) is allowed through the network firewall.
This rules out network-level firewall blockage or routing issues.
2
Evaluate the target operating system edition and its supported remote access feature set.
The target computer is running Windows 11 Home Edition.
Microsoft restricts the RDP host feature to Windows Pro, Enterprise, and Education editions.
3
Determine the cause of the connection failure.
The RDP server host component is unavailable on the target device due to OS edition limits.
While Windows Home edition devices can initiate outbound RDP client connections to other machines, they cannot accept inbound RDP host connections.

Key Concept

Remote Desktop Protocol (RDP) Host Support Limitations Across Windows OS Editions
Estimated Time:2m 0s
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Topics

Remote Access Technologies and Tools

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