A network technician is configuring a newly deployed enterprise multifunction device (MFD) shared via a central Windows print server. Department policy requires that all documents print double-sided by default and that sensitive jobs require user PIN entry at the MFD control panel before releasing. However, client workstations connected to the shared print queue report that the option for two-sided printing is greyed out and print jobs output immediately without prompting for authentication. Which TWO configuration steps must the technician complete on the print server to resolve these issues?
- Enable the installed Duplex Unit feature under the Device Settings tab of the shared printer properties.Answer
- Configure Job Storage or Secure Print defaults in the Printing Defaults tab on the print server queue.Answer
- CRe-seat the fuser assembly and laser imaging drum components inside the physical printer chassis.
- DReassign the network printer port configuration to HTTP port 80 instead of RAW port 9100.
- ERestart the local Print Spooler service on every client workstation before adjusting server properties.
Answer
The technician must enable the installed Duplex Unit feature under the Device Settings tab of the shared printer properties and configure Job Storage or Secure Print defaults in the Printing Defaults tab on the central print server.
Enabling the Duplex Unit under the Device Settings tab informs the driver that the hardware module is present, removing the greyed-out status for double-sided printing. Configuring Job Storage or Secure Print settings under Printing Defaults on the print server enforces PIN-based print release across all connected workstations.
Step-by-Step Solution
Key Concept
Multifunction Device Driver and Server Sharing Configuration