An IT technician receives a report regarding a desktop workstation that powers on and boots normally into the operating system during basic web browsing. However, within minutes of launching a heavy video rendering application, the CPU temperature spikes rapidly and the system suddenly powers off completely without displaying a blue screen error. The system will not power back on until several minutes have passed. Which of the following is the most likely cause of this issue?
- The CPU heat sink thermal paste has degraded or the cooling fan has failed, triggering internal thermal shutdown protection.Answer
- BThe operating system boot drive has developed severe bad sectors causing an unrecoverable system kernel crash.
- CThe installed system RAM requires SO-DIMM adapter modules to support multi-channel operation under high load.
- DThe power supply unit 24-pin main motherboard connector has reversed polarity pinouts.
Answer
The CPU heat sink thermal paste has degraded or the cooling fan has failed, triggering internal thermal shutdown protection.
When a computer powers off abruptly without a blue screen only during high-load processing and refuses to power back on until time passes, it indicates that thermal limits were breached. Modern CPUs include thermal protection circuits that immediately cut power when temperatures exceed critical thresholds (TjMax), blocking restart until thermal sensors measure a safe temperature.
Step-by-Step Solution
Key Concept
CPU Overheating and Thermal Safety Shutdown Mechanisms