A field technician is preparing to upgrade the system memory and service internal hardware on an enterprise laptop. Which of the following specifications and procedures correctly applies to servicing this laptop's internal hardware?
- Install SO-DIMM memory modules into the internal expansion slots after disconnecting the power source.Answer
- BInstall standard full-sized DIMM memory modules into the motherboard expansion slots.
- CReplace the high-voltage backlight inverter board when servicing the integrated OLED display panel.
- DPerform several complete zero-percent deep discharge cycles on the Lithium-ion battery prior to hardware removal.
Answer
Install SO-DIMM memory modules into the internal expansion slots after disconnecting the power source.
The correct action is to install SO-DIMM memory modules after removing power sources. Laptop computers utilize SO-DIMMs due to tight space requirements, and disconnecting power (AC adapter and battery) prevents accidental short circuits during maintenance.
Step-by-Step Solution
Key Concept
Laptop Hardware Components and Upgrades (SO-DIMM Form Factor and Safety)