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Difficulty: HardWindows Control Panel Utilities

A desktop support technician is troubleshooting a Windows 11 Pro laptop connected to an enterprise local area network. The laptop can successfully ping local network devices by IP address and resolve internal domain names via DNS, but all web browser traffic destined for external websites fails to load. The technician suspects that an outdated static corporate proxy server configuration is intercepting and dropping the outbound browser requests. Which Control Panel applet should the technician open to modify system-wide proxy server settings and LAN configuration options?

  1. Internet OptionsAnswer
  2. B
    Network and Sharing Center
  3. C
    System
  4. D
    Administrative Tools

Answer

Internet Options is the correct Control Panel applet because it provides access to the Connections tab, where LAN settings and proxy server parameters are configured.
Internet Options is the dedicated Control Panel applet for configuring web connection properties, security zones, and proxy server settings. Clicking LAN settings under the Connections tab allows technicians to enable, disable, or adjust static proxy server IP addresses and port numbers.

Step-by-Step Solution

1
Analyze the technical scenario requirements.
The technician needs to locate and edit system-wide static proxy server settings for internet connectivity troubleshooting.
Web traffic is failing due to an outdated proxy configuration despite working underlying IP connectivity and DNS resolution.
2
Map the proxy management function to the appropriate Control Panel utility.
System-wide proxy configurations, automatic script URLs, and bypass lists are maintained within Internet Options under the Connections tab (LAN Settings).
Other network applets focus on adapter bindings or local network sharing rather than HTTP/HTTPS routing settings.
3
Select the option corresponding to Internet Options.
Internet Options is identified as the correct utility.
Opening Internet Options directly resolves the issue by giving access to clear or update the static proxy IP and port.

Key Concept

Identifying Windows Control Panel applet locations for network proxy and internet connectivity management
Estimated Time:2m 0s
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Topics

Windows Control Panel Utilities

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