Examkin

Question

Difficulty: MediumPrinter Technologies and Consumables Maintenance

A system administrator notices that a departmental printer regularly pulls several sheets of paper at once from the main tray, causing frequent jams near the intake path. The paper weight and tray guide settings have already been verified as correct. Which of the following components should be replaced to resolve this issue?

  1. Separation padAnswer
  2. B
    Imaging drum
  3. C
    Duplexing assembly
  4. D
    Registration roller

Answer

Separation pad
The separation pad works in conjunction with the pickup roller to maintain friction against the paper stack, allowing only one page to be pulled into the feed path at a time. When the pad becomes worn or smooth, it fails to hold back secondary sheets, causing multi-page feeding and paper jams.

Step-by-Step Solution

1
Analyze the reported physical symptom
The printer is feeding multiple pages simultaneously from the tray.
Identifying multi-sheet feeding narrows the fault to friction mechanism components at the paper tray intake.
2
Evaluate component roles in paper feeding
The separation pad works alongside the pickup roller to restrain lower sheets while the top sheet is pulled into the printer path.
When the rubber surface of a separation pad wears smooth, it loses friction and allows multiple pages to slide into the feed path together.

Key Concept

Printer Feed Assembly and Consumable Maintenance
Rate this question

Topics

Printer Technologies and Consumables Maintenance

More questions from this topic