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Difficulty: HardMultifunction Devices and Printer Configuration

A systems administrator is configuring a central Windows print server to share a newly installed enterprise multifunction device (MFD). The environment consists of 64-bit Windows 11 desktop computers and legacy 32-bit Windows industrial workstations. After installing the 64-bit printer driver on the server and sharing the printer, users on 64-bit workstations can successfully connect and print, but users on 32-bit workstations receive an error stating that a compatible driver could not be found. Which printer configuration step should the administrator perform on the print server to resolve this issue?

  1. Add the 32-bit (x86) driver under the Additional Drivers settings in the shared printer properties on the print server.Answer
  2. B
    Change the print server port configuration from a Standard TCP/IP Port to an LPR/LPD legacy port mapping.
  3. C
    Reconfigure the network DHCP server options to assign 32-bit client reservation scopes to the MFD network interface.
  4. D
    Replace the network switch servicing the legacy workstation subnet with a Layer 3 router to handle 32-bit traffic translation.

Answer

Add the 32-bit (x86) driver under the Additional Drivers settings in the shared printer properties on the print server.
The correct option is adding the 32-bit (x86) driver under the Additional Drivers section of the print server's shared printer properties. When hosting a shared printer on a 64-bit server, 32-bit client computers cannot use the server's native 64-bit driver. Windows print servers accommodate heterogeneous client environments by allowing administrators to upload additional driver packages (x86), which are then automatically served to matching clients when they connect to the shared printer queue.

Step-by-Step Solution

1
Analyze the reported symptom and system environment.
Identified that 64-bit clients print successfully while 32-bit clients fail due to missing compatible architecture drivers on the central print server.
When a Windows client connects to a network shared printer, it downloads the driver directly from the server. If the server only hosts a 64-bit driver, 32-bit clients cannot load it.
2
Determine the necessary configuration change on the Windows print server.
Access the Printer Properties -> Sharing tab -> Additional Drivers button on the server.
This allows administrators to stage x86 (32-bit) driver binaries alongside existing x64 (64-bit) drivers.
3
Verify client connection mechanism.
32-bit clients automatically download and install the provided x86 driver from the server upon connecting to the shared queue.
Centralizing drivers on the print server ensures seamless point-and-print deployment without requiring manual local driver installations on every 32-bit workstation.

Key Concept

Windows Print Server Additional Drivers Configuration (x86 vs x64)
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Topics

Multifunction Devices and Printer Configuration

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