Question

Difficulty: MediumWired and Wireless Network Issues

Match each network symptom described on the left with its most likely root cause on the right.

  • A workstation receives an IP address starting with 169.254.50.12 and cannot access external internet resources.DHCP server unreachability leading to Automatic Private IP Addressing (APIPA)
  • A user can successfully ping an external IP address (8.8.8.8) but receives a host unreachable error when attempting to ping www.comptia.org.DNS server misconfiguration or failure to resolve domain names
  • A wireless client experiences severe latency and dropped packets in an office suite where adjacent access points are all set to 2.4 GHz Channel 3.Wireless co-channel / adjacent-channel interference
  • A wired desktop reports no network connection, and the Ethernet port LED link indicators on the back of the PC remain completely unlit.Physical layer fault such as a disconnected or damaged patch cable

Answer

169.254.x.x IP matches DHCP unreachability (APIPA); Ping by IP working but domain name failing matches DNS misconfiguration; 2.4 GHz Channel 3 usage matches channel interference; Unlit NIC link lights match physical layer cable fault.
Each symptom maps directly to standard networking layer troubleshooting principles: APIPA (169.254.x.x) signals DHCP unreachability; successful IP communication with failed FQDN resolution indicates DNS failure; 2.4 GHz Channel 3 causes wireless interference; and completely unlit NIC LEDs confirm a Layer 1 physical link failure.

Step-by-Step Solution

1
Analyze the 169.254.x.x symptom
Identify that 169.254.0.0/16 is the APIPA address block reserved for DHCP failure.
When a DHCP client fails to obtain an IP address lease, it assigns itself an APIPA address.
2
Analyze IP vs domain ping testing
Identify that IP routing is functional but name resolution is broken.
Pinging by IP tests Layer 3 connectivity, while pinging by name tests DNS resolution.
3
Analyze 2.4 GHz channel assignment on Channel 3
Identify wireless channel overlap/interference.
The only non-overlapping 2.4 GHz channels are 1, 6, and 11. Channel 3 overlaps with channels 1 and 6 causing severe signal degradation.
4
Analyze unlit link lights on Ethernet NIC
Identify physical connection failure.
Link lights reflect physical Layer 1 signal detection between the NIC transceiver and switch.

Key Concept

Wired and Wireless Network Troubleshooting Symptoms and Diagnoses
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