A desktop computer powers on normally and operates smoothly during light administrative tasks. However, whenever a technician runs a heavy processor benchmark, system performance slows down dramatically and the CPU cooling fan accelerates to maximum speed. Hardware monitoring software shows CPU temperatures exceeding while clock speeds decrease. Which of the following is the most likely cause of this behavior?
- Thermal paste between the CPU and heatsink has degraded or the heatsink is improperly seated.Answer
- BThe operating system boot files are corrupted and misinterpreting POST codes.
- CSystem RAM modules are populated in single-channel mode instead of dual-channel mode.
- DThe desktop motherboard is incorrectly configured with SO-DIMM RAM modules.
Answer
Thermal paste between the CPU and heatsink has degraded or the heatsink is improperly seated.
When thermal paste degrades or the CPU heatsink becomes unseated, heat cannot effectively transfer away from the processor. Under load, the CPU reaches thermal safety thresholds and automatically throttles its clock speed while pushing fan speeds to maximum to prevent physical damage.
Step-by-Step Solution
Key Concept
CPU Thermal Throttling and Heat Dissipation
Estimated Time:1m 0s