Question

Difficulty: MediumTroubleshooting Wireless Connectivity and Signal Issues

A network technician is troubleshooting severe latency and high frame retransmission rates on a 2.4 GHz wireless network within an office suite. Signal spectrum analysis reveals that three neighboring access points are broadcasting on channels 1, 2, and 3, resulting in significant adjacent-channel interference. Which of the following actions should the technician take to remediate these wireless signal issues? (Select TWO.)

  1. Reconfigure the wireless access points to use a non-overlapping channel deployment pattern consisting of channels 1, 6, and 11.Answer
  2. Ensure 2.4 GHz channel width is configured to 20 MHz rather than 40 MHz channel bonding.Answer
  3. C
    Reconfigure the access switch ports connecting the APs from access mode to 802.1Q trunking mode.
  4. D
    Configure an IP Helper address on the core router to relay DHCP requests from the wireless controller.

Answer

To resolve adjacent-channel interference in the 2.4 GHz band, the technician must reconfigure the access point channels to a non-overlapping scheme (channels 1, 6, and 11) and restrict radio channel widths to 20 MHz.
In the 2.4 GHz Wi-Fi spectrum, channels overlap significantly. Using adjacent channel assignments such as channels 1, 2, and 3 creates adjacent-channel interference (ACI), causing corrupt frames and high packet retransmission rates. Assigning non-overlapping channels (1, 6, and 11) eliminates ACI. Furthermore, maintaining a 20 MHz channel width avoids consuming excessive spectrum, preserving non-overlapping channel capacity.

Step-by-Step Solution

1
Analyze the radio frequency channel allocation.
Identified adjacent-channel interference caused by setting neighboring 2.4 GHz access points to channels 1, 2, and 3.
Channels 1, 2, and 3 overlap in frequency, causing uncoordinated signal degradation and high frame retransmissions.
2
Select non-overlapping channels for the 2.4 GHz band.
Reassign access points to channels 1, 6, and 11.
Channels 1, 6, and 11 have 25 MHz separation, providing the required spectral clearance to operate concurrently without inter-channel interference.
3
Verify channel width configurations across all access points.
Set channel width to standard 20 MHz.
Channel bonding (40 MHz) in the 2.4 GHz spectrum uses up most available frequencies and makes non-overlapping channel reuse virtually impossible.

Key Concept

2.4 GHz Non-Overlapping Channel Planning and Channel Width Optimization
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