Question

Difficulty: EasyTroubleshooting Physical Cabling and Connectors

A network technician replaces a damaged modular plug on a Category 6 UTP cable. A basic continuity test shows that all eight conductors line up end-to-end, but the network link suffers from severe Near-End Crosstalk (NEXT) and high packet loss. Which physical cabling mistake is the most likely cause of this issue?

  1. The conductor pairs were untwisted excessively before being inserted into the RJ-45 connector.Answer
  2. B
    A conductor has an open circuit break inside the cable run, preventing signal transmission.
  3. C
    The switch port and host network adapter are operating in a duplex mismatch state.
  4. D
    The cable run exceeds the maximum allowable distance limit for horizontal UTP cabling.

Answer

The conductor pairs were untwisted excessively before being inserted into the RJ-45 connector.
In twisted-pair Ethernet cabling, the tight twisting of conductor pairs provides cancellation against electromagnetic interference and crosstalk. When terminating a Category 6 cable, untwisting the pairs more than 0.5 inches (13 mm) destroys this shielding effect at the connector base, causing signals from one pair to bleed into adjacent pairs (Near-End Crosstalk). A basic continuity tester will still show a pass because electrical connectivity is maintained.

Step-by-Step Solution

1
Analyze the reported physical symptoms.
Electrical continuity passes across all pins, eliminating open breaks or short circuits as the primary fault.
Basic wiremap tests verify end-to-end pin conductivity.
2
Identify the root physical cause of Near-End Crosstalk (NEXT).
Excessive untwisting of wire pairs removes the natural electromagnetic cancellation provided by the twists.
Maintaining pair twisting up to the point of termination (within 0.5 inches / 13 mm for Cat 6) is mandatory to prevent NEXT.

Key Concept

Excessive untwisting of copper conductor pairs during RJ-45 connector termination causes Near-End Crosstalk (NEXT).
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