A network technician is assigned to troubleshoot a user workstation that cannot access local network resources. Place the following diagnostic and resolution steps in the correct order, starting from the initial physical check to the final connectivity verification.
- 1Verify physical network cabling and link light activity on the network interface card.
- 2Run `ipconfig /all` to determine if the workstation has assigned itself an APIPA address ().
- 3Execute `ipconfig /renew` to request a new IP address assignment from the DHCP server.
- 4Ping the local default gateway to confirm IP layer communication.
Answer
The standard troubleshooting sequence follows a structured bottom-up model: inspect physical link connectivity first, check for an APIPA address using command-line tools, request a fresh DHCP lease, and finally verify network reachability by pinging the default gateway.
The sequence follows the standard bottom-up troubleshooting methodology: first confirm physical connectivity (Layer 1), next evaluate current addressing state (detecting APIPA), then issue a DHCP lease renewal request, and finally verify Layer 3 connectivity using ping.
Step-by-Step Solution
Key Concept
Structured IP and DHCP Troubleshooting Order