Question

Difficulty: MediumPatch Management and Software Maintenance

A systems engineer is preparing to upgrade the operating system across multiple network security firewalls. Which of the following administrative tasks must be completed prior to applying the update to maintain change governance and ensure rapid system recovery? (Select TWO.)

  1. Export a full backup of the current operating system image and configuration files to a remote repository.Answer
  2. Obtain explicit authorization through the change advisory board and document baseline performance metrics.Answer
  3. C
    Execute a differential system restoration to clear temporary operational state files prior to flashing firmware.
  4. D
    Install the update across all active cluster nodes simultaneously without staging to reduce total outage duration.

Answer

Prior to flashing device software, administrators must back up existing system images and configurations off-device, and verify change management authorization alongside baseline performance capture.
Safe software updates require preserving a clean rollback state (backing up current configurations and firmware off-device) and adhering to organizational governance (securing change management approval and recording health baselines before making changes).

Step-by-Step Solution

1
Identify risk mitigation requirements for software maintenance.
Determined that off-device backups of configuration and OS images are mandatory for rollback capability.
If an update causes boot failures or feature regression, having off-device backups allows quick rollback to the prior operational state.
2
Identify operational governance requirements.
Verified that change advisory board (CAB) approval and baseline metric capturing must occur prior to deployment.
Change control prevents unapproved network disruption, and health metrics allow validation after maintenance completes.

Key Concept

Software Maintenance Governance and Rollback Planning
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