Question

Difficulty: EasyCloud Architecture and Deployment Models

An organization is migrating its customer relationship management operations to a Software as a Service (SaaS) cloud solution. Under the cloud shared responsibility model, which of the following tasks remains the primary responsibility of the organization?

  1. Configuring access permissions and identity management for organizational user accountsAnswer
  2. B
    Patching and updating the application source code and software framework
  3. C
    Maintaining physical security for the data center facilities hosting the application
  4. D
    Configuring network firewalls to protect the host operating systems and hypervisors

Answer

Configuring access permissions and identity management for organizational user accounts
Under the cloud shared responsibility model for Software as a Service (SaaS), the cloud service provider (CSP) takes on responsibility for physical infrastructure, hardware, operating systems, hypervisors, and application maintenance. The cloud customer remains responsible for data classification, user identity management, and configuring account access permissions.

Step-by-Step Solution

1
Identify the cloud service model provided in the scenario.
The scenario specifies a Software as a Service (SaaS) model.
Responsibility boundaries vary depending on whether the service model is IaaS, PaaS, or SaaS.
2
Evaluate the shared responsibility division for SaaS.
The Cloud Service Provider manages hardware, network infrastructure, host operating systems, hypervisors, and software maintenance.
SaaS abstracts all underlying infrastructure and application source code away from the customer.
3
Identify the customer-managed domain in SaaS.
Managing user identity, account provisioning, and data access permissions remains with the cloud customer.
Regardless of the cloud deployment model, data ownership and user access control always remain the responsibility of the cloud tenant.

Key Concept

Cloud Shared Responsibility Model in SaaS
Estimated Time:45s
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