An IT operations team is preparing to upgrade the operating system of an enterprise web server host cluster. According to standard change management procedures, which of the following activities MUST be completed prior to implementing the change in the production environment? (Select TWO.)
- Testing the operating system upgrade in a non-production staging environment to assess security and operational impactsAnswer
- Creating a documented backout and rollback plan to restore the previous functional state if the upgrade failsAnswer
- CDeploying the upgrade directly to active production systems during peak business traffic hours to observe real-time performance
- DBypassing formal Change Advisory Board (CAB) review to expedite implementation of standard non-emergency changes
Answer
The essential pre-implementation change management activities are testing the upgrade in a non-production staging environment and creating a documented backout plan to restore functionality if issues arise.
Formal change management procedures require pre-implementation testing in a non-production environment to evaluate security impacts and potential conflicts. Additionally, establishing a documented backout plan is mandatory to ensure that the environment can be safely restored if errors or vulnerabilities manifest during execution.
Step-by-Step Solution
Key Concept
Change Management and Security Impacts
Estimated Time:45s