A city transit agency reported that bus routes equipped with free Wi-Fi received significantly higher satisfaction ratings from commuters than routes without Wi-Fi. The agency concluded that installing Wi-Fi on all remaining bus routes will directly increase satisfaction ratings across the entire transit system. Which of the following identify flaws in the reasoning above? Select all that apply.
- It treats a correlation between Wi-Fi availability and high satisfaction ratings as evidence of a direct causal relationship.Answer
- It assumes without justification that commuters on routes currently lacking Wi-Fi will respond to the amenity in the same manner as commuters on existing Wi-Fi routes.Answer
- CIt provides additional empirical evidence reinforcing the claim that passengers prioritize digital connectivity during transit.
- DIt fails to outline the precise technical specifications and installation costs required to upgrade the bus fleet.
- EIt assumes that riders on non-Wi-Fi routes currently express complete dissatisfaction with all aspects of public transit service.
Answer
The argument is flawed because it mistakes a correlation between Wi-Fi availability and satisfaction for direct causation, and it improperly projects survey results from one set of routes onto all remaining routes without considering differing conditions.
The argument suffers from two primary reasoning flaws: first, it assumes that Wi-Fi availability is the direct cause of higher passenger satisfaction, ignoring possible alternative causes such as newer vehicles or better route reliability; second, it assumes that commuters on remaining routes will react identically to Wi-Fi installation, ignoring potential variations in passenger needs and trip durations.
Step-by-Step Solution
Key Concept
Evaluating Reasoning Flaws (Correlation vs. Causation & Unwarranted Extrapolation)