Despite the competitive pressure from large departmental stores, small-scale convenience shops located in residential neighborhoods continue to operate successfully. Which of the following represents a primary operational advantage that enables these small-scale producers and traders to survive?
- Offering personal attention and maintaining flexible operating hours tailored to local customersAnswer
- BSpreading fixed overhead costs over a massive volume of output to lower unit costs
- CEliminating worker boredom and monotony by implementing extensive labor specialization
- DOperating without paying any financial returns or rewards to the capital factor of production
Answer
Providing personal attention and maintaining flexible operating hours tailored to local customers.
Small-scale enterprises survive competition from large firms because their intimate size allows owners to maintain personal contact with customers, adapt quickly to individual requests, and operate flexible hours convenient for the local community.
Step-by-Step Solution
Key Concept
Survival factors of small-scale enterprises