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Question

Difficulty: EasyElectronic Banking Services and Payment Systems

Which electronic banking service enables bank customers to perform basic financial transactions, such as account balance inquiries and fund transfers, using feature phones without requiring an internet connection?

  1. USSD BankingAnswer
  2. B
    Automated Teller Machine
  3. C
    Point of Sale Terminal
  4. D
    Real-Time Gross Settlement

Answer

USSD Banking is the electronic banking service that allows customers to conduct basic financial transactions on feature phones without internet connectivity.
USSD (Unstructured Supplementary Service Data) banking enables bank customers to access basic services like balance checking and fund transfers by dialing specific short codes on any mobile phone, functioning entirely without internet data or smartphone applications.

Step-by-Step Solution

1
Analyze the technology requirements stated in the prompt
The requirement specifies a service functional on basic mobile phones (feature phones) that does not rely on an internet connection.
Different e-banking channels use distinct delivery protocols and hardware infrastructures.
2
Identify the matching electronic payment service
USSD banking uses mobile network short codes (such as *556#) to communicate directly with bank servers without internet data.
Terminals like ATMs and POS require dedicated physical hardware or payment cards, while RTGS is an institutional gross settlement mechanism.

Key Concept

USSD Banking Channel
Estimated Time:45s
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Topics

Electronic Banking Services and Payment Systems

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