In modern business operations, Information and Communication Technology (ICT) provides distinct advantages across various functional areas. Match each business operational area on the left with the primary benefit derived from ICT integration on the right.
- Supply Chain ManagementFacilitates real-time tracking of inventory levels and streamlined logistics
- Customer ServiceEnables 24/7 client support through automated communication channels
- Financial TransactionsProvides instantaneous and secure electronic transfer of funds
- Market ExpansionAllows local firms to reach international buyers via digital sales channels
Answer
Supply Chain Management matches with real-time inventory tracking; Customer Service matches with 24/7 client support; Financial Transactions match with electronic transfer of funds; and Market Expansion matches with reaching international buyers via digital channels.
Supply chain management uses ICT for real-time tracking of goods and inventory logistics. Customer service utilizes ICT to maintain round-the-clock client support. Financial operations rely on ICT for electronic funds transfers. Market expansion benefits from ICT by accessing global consumers through digital platforms.
Step-by-Step Solution
Key Concept
Concept and Importance of ICT in Business