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Question

Difficulty: EasyControl of Civil Service and Bureaucratic Problems

Which institutional body is primarily responsible for investigating citizens' grievances against administrative injustice and bureaucratic abuse of office in Nigeria?

  1. The Public Complaints CommissionAnswer
  2. B
    The Civil Service Commission
  3. C
    The Judicial Service Commission
  4. D
    The Code of Conduct Bureau

Answer

The Public Complaints Commission
The Public Complaints Commission serves as Nigeria's statutory Ombudsman organ, specifically established to protect members of the public by investigating instances of administrative injustice, bureaucratic delay, and official oppression committed by civil servants and public institutions.

Step-by-Step Solution

1
Identify the main statutory role required by the question context
The target institution must investigate public complaints regarding administrative unfairness, inefficiency, and bureaucratic misconduct.
Control of the civil service relies on an Ombudsman mechanism to protect citizens from executive administrative overreach.
2
Evaluate the primary responsibility of the Ombudsman institution in Nigeria
The Public Complaints Commission is established as the Ombudsman tasked with investigating cases of administrative injustice.
This provides an accessible, non-judicial remedy for citizens aggrieved by civil service actions.

Key Concept

Ombudsman Control of Civil Service (Public Complaints Commission)
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Topics

Control of Civil Service and Bureaucratic Problems

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