A recent software update was installed on all company computers. The IT department verified that the update significantly increased the computers' processing speeds, allowing them to execute commands much faster than before. However, in the week following the update, employees reported that it took them much longer to complete their standard daily tasks on these computers.
Which one of the following, if true, most helps to resolve the apparent discrepancy described above?
- AThe software update successfully optimized background processes, eliminating several older programs that used to slow down the processor.
- BThe daily tasks assigned to the employees have recently increased in both overall volume and technical complexity.
- The update introduced a completely redesigned and unfamiliar user interface, causing employees to spend significant time searching for the tools they need.Answer
- DThe new update automatically streamlined the steps required to complete the most common daily tasks, requiring fewer manual inputs from the employees.
- EThe employees who experienced the most significant delays were also the ones who used their computers for the most hours each day.
Answer
The correct answer is the option stating that the update introduced an unfamiliar user interface, causing employees to spend time searching for tools.
The correct answer provides a mechanism that harmonizes both facts. By introducing a human element—confusion over a new interface—it explains why task completion is delayed despite the computer's internal processing speed being faster. Both facts can now logically coexist.
Step-by-Step Solution
Key Concept
To resolve a paradox, the correct answer must actively reconcile both conflicting facts, whereas incorrect trap answers typically explain only one fact while ignoring or contradicting the other.