A practical nurse (PN) is caring for a client with schizophrenia in an inpatient behavioral health unit. The client, who has been quietly pacing the hallway, suddenly stops, clenches their fists, picks up a heavy wooden chair, and begins screaming that the other clients are "demons." The client's gaze is fixed on a group of clients watching television nearby. Which of the following actions should the PN take first?
- Direct the group of clients watching television to immediately leave the area.Answer
- BCalmly stand in the client's line of sight and explain that the other clients are not demons.
- CInstruct the assistive personnel to secure the client's arms while preparing the prescribed PRN haloperidol.
- DAsk the client why they are feeling threatened and reassure them that the staff will protect them.
Answer
Direct the group of clients watching television to immediately leave the area.
The priority during an active behavioral crisis involving a weaponized object (a heavy chair) and imminent threat of violence is the immediate safety of everyone in the milieu. Directing the other clients to leave the area immediately removes potential targets from harm's way, creates distance, and decreases environmental stimulation without physically confronting the highly escalated client.
Step-by-Step Solution
Key Concept
Milieu Safety and Crisis De-escalation Priorities